Perhaps this method will help you bypass the incompetence of Ubisoft. Here's what I found, and what helped me - patching save files:Ģ. I ran into this issue too when I bought the Deluxe Edition + Season Pass and I didn't get access to the Freedom Cry DLC and other Season Pass content in-game. > Gold edition (appeared on steam since 2021)Įvery year, hundreds of people are faced with the fact that they cannot access their purchased content. There are various purchase options and Ubisoft needs to check and fix them all: Ubisoft technicians can't figure it out once and for all, for all customers. The problem of not activating add-ons from the Season Pass has been around for many years, more than 6 years for sure, judging by the forums on Steam and Ubisoft (just try search for "Black Flag how to activate Aveline / Freedom Cry add-ons" etc). Ubisoft Support And I can assure you, I don't believe that.Ħ months and nothing but empty promises and apologies. I can assure you that the issue is being looked into. Is anyone else having this issue still? Is it just me? Will Ubisoft ever get off their behinds and fix this? I'm sure they'll offer half-hearted apologies and make empty promises and insist they are investigating. We're getting close to a whole year since people have had these issues and they are still out there unresolved. Maybe this has been fixed for others but after 6 months, I'm still kept from accessing content I paid for. It seems like this forum has grown quiet with the topics of dlc not being available even though it was purchased. They even claimed that the issue was fixed. This url shows Ubisoft was aware of this issue back in September of 2020. Ubisoft insists the issue is being investigated as a high priority. Ubisoft Support Ticket: 14245586 (I know a Ubi-something will ask) Started a support ticket with Ubisoft back on March 5, 2021.
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